Under supervision of the DME and Program Director, the Program Director, the Program Coordinator is responsible for the operational and financial management of the accredited/nonaccredited residency training program. The position requires a comprehensive and detailed understanding of national accreditation policies and hospital policies, as well as a high degree of initiative and independent judgment. The Program Coordinator will continually assess and direct a wide range of programmatic issues including long-range planning, recruiting trainees, developing projects, analyzing administrative workflow, maintaining databases, communicating with faculty and trainees regarding a range of issues, and managing internal and external program relations.

Responsibilities:
 

• Provides support and meets regularly with the Program Director concerning office management issues and activities and the status of projects. 
• Identifies and evaluates the methods for improving workflow and cost effectiveness and makes recommendations to the Program Director for improvement.
• May assist in program- level policy development. 
• Interprets and applies ACGME, other national accrediting agencies, and hospitals policies to support compliance.
• Assist with resident and faculty research projects Coordinate CME certification of educational events
• Provides both administrative supervision and support to residents/interns.
• Acts as a liaison between residents and hospital administration when necessary.
• Establishes relationships and acts as a liaison to other Hospitals, internal departments, and divisions regarding resident recruitment, orientation, annual program Affiliation Agreements, and external rotations.
• Oversees department- level trainee orientation.
• Informs residents and trainees of inter and intradepartmental policy and procedure changes, with assistance from GME office.
• Tracks, reports and ensures compliance with procedures regarding licensing, moonlighting, annual contracts, and initial and re- credentialing of trainees.
• Manages materials for specialty- specific trainee exams and may assist with proctoring exams.
• Develops, implements, and oversees the maintenance of filing, record keeping, distribution of materials, and other types of office/ program systems.
• Evaluates and standardizes office procedures and effectively troubleshoots and resolves issues.
• Maintains databases with resident and faculty data, including New Innovations (or like office management system).
• Experience with New Innovations desired.
• Manages the evaluative processes of the trainees, program, faculty, and rotations. 
• Develops and distributes call schedule.
• Oversees all purchasing for the office/program.
• Assesses equipment acquisition and training needs, and makes recommendations to the Program Director.
• Orders equipment and supplies for the training office.
• Plans developmental annual events including recruitment, orientation, graduation, faculty retreats, as well as various meetings and program- related events.
• Organizes meetings and prepares and distributes materials for conferences and lectures.
• Develops brochures, invitations, and or advertisements for events/ lectures.
• Coordinates medical student rotations.
• Coordinates with MSOPI programming.
• Creates and/or maintains external program advertising/media through websites, brochures, postcards, publications and other such media. 
• Creates/ edits annual publications regarding the program.
• Maintains program & website.
• In applicable programs, maintains the ERAS database (Electronic Residency Application System) and oversees its processes during the Residency Recruitment season.
• Performs all Match responsibilities and corresponds with newly matched residents about requirements and process for appointment to the hospitals.
• In applicable programs, assists with quota review and rank list entry and certification in NRMP(National Residency Matching Program). 
• Tracks and processes initial paperwork for visa requests, in conjunction with the Registrar and International Office.
• Verifies trainees& status and activities as needed.
• Assists in the preparation for ACGME Site Visits and internal reviews.
• Assists in monitoring residents’ duty honors and operative/ case experience via regular review of data reports.
• Receives inquiries from residents and applicants and triage as necessary to others within the department or in other hospital departments.
• Tracks faculty development program and participation.
• Assists DME and PD in the process of faculty evaluation.
• Tracks CCC, PEC, GMAC meeting activity.
• Assists DME and PE in Annual Program Evaluation
• Performs other duties as assigned by the Program Director.