Current UPMC employees must apply in HR Direct.

Nurse Navigator Cardiovascular and Thoracic Surgery

Job ID: 6454327277
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: Pinnacle Health Cardiovascular Institute
Department: CVTS
Location: 205 South Front Street, Harrisburg, PA
Union Position: No
Salary Range: $ 32.91-51.05 USD

UPMC is hiring a Nurse Navigator for the Cardiovascular and Thoracic Surgery office! This is a full time, day shift position with NO weekends and NO holidays! If you’re interested in taking your nursing career to the next level, we encourage you to apply!

Purpose:
To function as a member of an interdisciplinary team, providing expert care related to wellness, prevention, illness and rehabilitation. Functions as an advocate for the patient and their family and acts as a liaison for resources and services. Serves as a clinical resource and consultant to members of the healthcare team and provides staff development. Participates in the evaluation of patient care and specialty services and programs through quality improvement activities.

Responsibilities:

  • Collaborates with the interdisciplinary team in guiding the patient and family in regard to diagnostic and treatment options. Provides emotional support specialized patient care, support and educational needs. Assumes the role of care coordinator and patient advocate throughout the process.
  • Uses all components of the nursing process, to provide comprehensive nursing care, support and education to patients and their families during screening and diagnostic tests, treatment, recovery, and rehabilitation.
  • Provides expert knowledge of specialty (i.e. women’s, breast health, oncology, etc.) issues to health care professionals and patients/families. Works closely with the interdisciplinary team to meet the education and development needs of the professional and ancillary staff.
  • Possesses the ability to obtain and interpret information considering age specific needs. Provides health promotion, disease prevention, and nursing care while cognizant of age, developmental status, culture, ethnicity, and sexual orientation to individual patients and members of the community.
  • Integrates current research findings and technology into practice, performance improvement, and education as appropriate.
  • Participates in the evaluation of patient care and programs through quality improvement activities. Identifies and coordinates performance improvement activities, including monitoring, evaluation, and development of appropriate outcomes; participates in processes to implement change.
  • Monitors changes in legislation and regulations to assure that effective actions are taken in a timely and consistent manner.
  • Demonstrates UPMC’s commitment to service excellence by understanding the needs of patients, their families, physicians and co-workers and doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated and thorough
  • Assesses and addresses the educational needs of individual patients and members of the community as a whole, in regard to health issues with an emphasis on specialty practice. Participates in the evaluation and development of patient education materials and provides individualized teaching based on needs of the patients and the community.
  • Provides staff development and serves as a clinical resource and consultant to members of the interdisciplinary team, identifying additional resources as needed.
  • Coordinates tests, treatments, referrals and appointments as necessary to meet the physical, spiritual and psycho-social needs of the patient and family. Provides clinical support and patient care during procedures.
  • Works as a team member to plan, develop, market and implement community health and wellness educational programming and health care services, with an emphasis on specialty care.

Qualifications:

RN with Bachelor’s Degree preferred. Three to five years of current clinical experience required. Preferred experience with the population served (i.e. women’s health, breast health, oncology, etc.) Must be self-directed and possess strong leadership and communication skills. Demonstrated knowledge and clinical competence in the area of specialty with an emphasis on wellness and disease prevention throughout the life continuum. Demonstrates ability for high degree of analysis, critical thinking and independent clinical judgment. This position typically reports to Department Manager/Nurse Manager

Licensure, Certifications, and Clearances:
Registered Nurse currently licensed in the practicing state. Current certification in specialty or obtained within one year CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Registered Nurse (RN)
  • *Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.

    UPMC is an Equal Opportunity Employer/Disability/Veteran

    CAREER GROWTH

    Grow Your Nursing Career

    Spanning over 20 clinical specialties and more than 50 unique nursing roles, every nurse at UPMC can achieve and advance their goals with the My Nursing Career Ladder. Whether you’re looking to progress to an elevated role or continue your education, UPMC equips nurses with the resources, feedback, leadership, and benefits to help you succeed and achieve your career goals. Here’s how a few nurses have grown their careers through the years at UPMC:

    Clyde C.

    As a Professional Staff Nurse, Expert at UPMC Muncy, Clyde is a great example of someone who has taken advantage of UPMC’s My Nursing Career Ladder to grow his career while remaining in the same hospital location.

    Clyde’s Career Journey:

    ⦁ 2017: Professional Staff Nurse – UPMC Muncy
    ⦁ 2021: Sr. Professional Staff Nurse – UPMC Muncy
    ⦁ 2022: Sr. Professional Staff Nurse II – UPMC Muncy
    ⦁ 2022-present: Professional Staff Nurse, Expert – UPMC Muncy

    Male nurse stands in front of hospital, smiling at the camera.

    Michelle B.

    In her current role as a Professional Staff Nurse, Expert at UPMC Presbyterian, Michelle cares for patients with chronic and ongoing health issues as part of a Medical-Surgical unit. Michelle enjoys the daily change that Med-Surg nursing brings, and has found a career path that is interesting, meaningful, and full of opportunity.

    Michelle’s Career Journey:

    ⦁ 2019: Staff Nurse – UPMC Presbyterian
    ⦁ 2020: Professional Staff Nurse – UPMC Presbyterian
    ⦁ 2021: Professional Staff Nurse, BSN – UPMC Presbyterian
    ⦁ 2021: Sr. Professional Staff Nurse, BSN – UPMC Presbyterian
    ⦁ 2022: Sr. Professional Staff Nurse II, BSN – UPMC Presbyterian
    ⦁ 2023: Professional Staff Nurse, BSN, Expert – UPMC Presbyterian

    Michelle, a blonde nurse, smiles at the camera outside of a hospital setting.

    Jouli H.

    Born in Syria, Jouli H. had a childhood dream of becoming a nurse. After moving to the United States and initially pursuing a different career, Jouli decided to return to school when she turned 30, returning to the hope and dream she had as a little girl. After attending UPMC Mercy School of Nursing, Jouli has continued her UPMC career journey, even becoming a mother along the way.

    Jouli’s Career Journey:

    ⦁ 2020: Staff Nurse – UPMC Mercy
    ⦁ 2020: Professional Staff Nurse – UPMC Mercy
    ⦁ 2021: Professional Staff Nurse, BSN – UPMC Mercy
    ⦁ 2022: Professional Staff Nurse, BSN, Casual – UPMC Mercy
    ⦁ 2023: Sr. Professional Staff Nurse, BSN, Casual – UPMC Mercy

    Jouli wears blue scrubs in a hospital room, looks at camera with a soft smile on her face.

    INSURANCE SERVICES DIVISION OF UPMC

    Advance Your Future

    A career with UPMC means more than just caring for patients – when you’re a part of UPMC Insurance Services Division, it means caring for more than four million insurance members, too. UPMC Insurance Services Division offers a full range of health insurance products and services to our network across the country, providing peace of mind, better health, and financial security to our members, along with limitless career opportunities and a rewarding mission to those on our team.

    About UPMC Insurance Services Division

    As an integrated health care provider-insurer, UPMC goes beyond patient care to provide insurance products and services to millions of members. Our team partners with UPMC and community network providers to deliver knowledge and expertise that provides the highest quality care at the most affordable price, supporting our members through service, communication, and more.

    Fast Facts:

    • We provide insurance products and services to over more than four million members.
    • UPMC’s Insurance Services Division offers a full range of health insurance options including UPMC Health Plan, Workpartners, UPMC for Life, UPMC for You, UPMC for Kids, UPMC Community HealthChoices, and Community Care Behavioral Health.
    • UPMC Health Plan is among the nation’s fastest-growing health plans.

    Opportunities on Our Team

    We’ve got a job that’s just right for you! UPMC Insurance Services Division team offers a vast array of career paths and opportunities, from career areas like customer service, data analytics, and information technology and even patient care roles like social work, nursing, and care management.

    Whether in non-clinical or patient-facing roles, our team impacts patients and members by providing quality experiences before, during, and after their care, building relationships in a unique and meaningful way.

    Recognized for Excellence

    Be a part of an award-winning team! UPMC Insurance Services Division has been recognized for outstanding care and service with awards that include:

    1. U.S. News and World Report named UPMC for Life a “Best Insurance Company for Medicare Advantage” in Pennsylvania for 2024.
    2. The Human Rights Campaign Foundation has named UPMC Health Plan an “Equality 100 Leader in LGBTQ+ Workplace Inclusion” for 2023–2024.
    3. UPMC for Life ranked #1 in Customer Satisfaction* among Medicare Advantage Plans in Pennsylvania by J.D. Power.
    4. The Ethisphere Institute named UPMC as one of the World’s Most Ethical Companies for the sixth consecutive year.

    *Results are based on award-eligible plans in Pennsylvania by J.D. Power. For J.D. Power 2024 award information visit, jdpower.com/awards.

    Jump-Start Your Career

    Looking to launch a career with longevity and opportunity? With countless entry-level opportunities for recent graduates, along with tools and resources that empower you as you learn and grow, UPMC Insurance Services Division is the perfect place to get a career started.

    Interested in taking your career to new heights? Our career paths and advancement opportunities will provide you with chances to achieve your goals at every step.

    BENEFITS AND LIFE AT UPMC

    Why Work Here

    We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.

    Work-Life Balance

    Finding the ideal balance to manage the important elements in your life.

    Development & Opportunities

    Enhancing your career through continued learning opportunities and/or advancement.

    Compensation

    Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

    Performance & Recognition

    Rewarding performance that supports the goals and mission of UPMC.

    Benefits

    Providing assistance and security to meet the current and future needs of you and your family.

    Work-Life Balance

    Finding the ideal balance to manage the important elements in your life.

    Development & Opportunities

    Enhancing your career through continued learning opportunities and/or advancement.

    Compensation

    Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

    Performance & Recognition

    Rewarding performance that supports the goals and mission of UPMC.

    Benefits

    Providing assistance and security to meet the current and future needs of you and your family.

    Benefits that Matter to You

    We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.

    • Earn over 5 weeks of paid time off every year
    • Affordable medical, dental & vision coverage
    • Student loan assistance and tuition reimbursement options
    • Earn up to 8% of your eligible pay in retirement contributions from UPMC
    • Employer-paid life insurance

    Benefits that Matter to You

    We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.

    • Earn over 5 weeks of paid time off every year
    • Affordable medical, dental & vision coverage
    • Student loan assistance and tuition reimbursement options
    • Earn up to 8% of your eligible pay in retirement contributions from UPMC
    • Employer-paid life insurance

    Benefits that Matter to You

    We’re committed to providing our employees with benefits that meet their needs and support their well-being in all areas of life.

    • Earn over 5 weeks of paid time off every year
    • Affordable medical, dental & vision coverage
    • Student loan assistance and tuition reimbursement options
    • Earn up to 8% of your eligible pay in retirement contributions from UPMC
    • Employer-paid life insurance

    Support for You – and Your Family

    Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

    • Two weeks of paid parental leave
    • Family planning resources
    • Tuition assistance for dependents
    • Comprehensive health care for dependents
    • Emergency child and elder care options
    • Flexible work arrangements

    Support for You – and Your Family

    Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

    • Two weeks of paid parental leave
    • Family planning resources
    • Tuition assistance for dependents
    • Comprehensive health care for dependents
    • Emergency child and elder care options
    • Flexible work arrangements

    Support for You – and Your Family

    Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

    • Flexibility to choose the shifts and work arrangements work best for your lifestyle
    • Two weeks of paid parental leave
    • Family planning resources
    • Comprehensive health care for dependents
    • Emergency child and elder care options

    A Culture That Cares

    At UPMC, you can find a home among people who share your passions and care about who you are.

    A Culture That Cares

    At UPMC, you can find a home among people who share your passions and care about who you are.

    A Culture That Cares

    UPMC is a place where you can find a home, no matter your gender, race, sexual orientation, age, or culture, and where you can meet people who share your passions and care about you.

    Tools to Reach Your Potential

    Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

    • Up to $6,000 of annual tuition assistance
    • Ongoing learning via LinkedIn Learning
    • Accelerated career pathways for growth
    • Robust instructor-led education and learning pathways

    Tools to Reach Your Potential

    Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

    • Up to $6,000 of annual tuition assistance
    • Ongoing learning via LinkedIn Learning
    • Accelerated career pathways for growth
    • Robust instructor-led education and learning pathways

    Tools to Reach Your Potential

    Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

    • Unlimited educational possibilities, including no-cost BSN and MSN programs
    • Robust career ladders for every nurse – no matter your specialty, location, or career stage
    • Up to $6,000 of annual tuition assistance
    • Ongoing learning opportunities

    Expansive Opportunity

    Where do you want to go with your career? Wherever it is, UPMC can take you there.

    Expansive Opportunity

    Where do you want to go with your career? Wherever it is, UPMC can take you there.

    Expansive Opportunity

    Where do you want to go with your career? Wherever it is, UPMC can take you there.

    * Note: Benefits described may not be applicable to all staff.

    Read More about Nursing at UPMC

    Keshon, a younger male nurse, wears blue scrubs outside a hospital, looks at camera with a soft smile on his face.

    Through tuition assistance and mentorship by coworkers, Keshon launched his nursing career in his hometown of McKeesport.

    Jouli wears blue scrubs in a hospital room, looks at camera with a soft smile on her face.

    Since growing up in Syria, Jouli H.’s story has been one that inspires all of us to remember how empowerment can truly change someone’s life.

    Collage of four photos of medical-surgical nurses, all smiling.

    We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!

    Read More about UPMC Insurance Services Division

    Collage of four photos of medical-surgical nurses, all smiling.

    In UPMC Insurance Services Division, analysts work to understand, innovate, and improve the products and services UPMC provides.

    Young man smiles at camera in a studio setting.

    Eddie S. shares how his passion for football, fishing, and friendship shapes his life and his career with UPMC Health Plan.

    Veteran outside hiking.

    We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!

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