Current UPMC employees must apply in HR Direct.

Advanced Care Paramedic – CAS, UPMC Your Care

Job ID: 6487968867
Status: Full-Time
Regular/Temporary: Regular
Shift:
Facility: In Home Services
Department: UPMC Your Care
Location: 1650 Metropolitan Street, Pittsburgh, PA
Union Position: No
Salary Range: $ 19.92-33.12 USD

UPMC Your Care is hiring a full-time paramedic to provide urgent and episodic care to patients in their homes and communities.

The paramedic will work under the supervision of a physician and collaborate with other healthcare professionals on the UPMC Your Care interdisciplinary team to deliver high-quality, patient-centered, and cost-effective care.

Adheres to system standardization, policies and procedures, and other established practices to ensure prompt efficient response, safe operations, and quality patient care. Meets all deadlines for certifications, clinical competencies, or educational requirements. Ensures safe operation of patient-laden stretcher employing appropriate stretcher discipline at all times. Maintains safe loading, unloading, adjustment of the head of the stretcher, and stretcher movement during transports. We currently see patients 7 days a week, and shifts are variable. Some weekends and evenings are required to support the program goal of emergency department avoidance. However, the schedule commonly accommodates our team’s goals and responsibilities outside of work. Additional education is provided during orientation, so the role is ideal for those looking to diversify their expertise and augment their autonomy for community-based practice. 

  • Serves as a role model for professional paramedic practice. Demonstrates a passion for developing others.  Identifies opportunities for clinical quality as well as workplace improvements Builds and mends relationships among colleagues within the framework of a healthy workplace
  • Safety Ensures the safety of patients and all others functioning in and around the patient. Utilizes appropriate safety channels to report safety concerns and uses tools available to enhance a safe work environment.
  • Outreach Reflects a positive attitude to the customer in a high-stress environment at all times. Demonstrates the ability to establish a rapport with patients, caregivers, and healthcare providers; including the ability to create and sustain a positive relationship; regardless of circumstances, environment, or patient presentation.
  • Employee Health Maintains fitness for duty by adhering to all employee health requirements and required medical screenings. Reports injuries and completes the appropriate documentation to a supervisor on time, no matter how minor.
  • CLINICAL Performs thorough hands-on member assessments and history-taking and clinical exams, utilizing diagnostic equipment including ECG, point-of-care laboratory testing, and other advanced adjuncts to investigate symptoms and complaints. Assesses members for geriatric syndromes such as falls, functional decline, sleep disorders, delirium, dementia, bladder/bowel problems, polypharmacy, and weight loss. Understands care for the older adult and palliative care interventions. Assess, treat, and monitor members with acute or chronic conditions, such as wounds, infections, pain, diabetes, etc., using appropriate clinical skills and protocols. Conducts home safety assessments Provides emergency care when indicated by a life-threatening condition. Provide advanced clinical care to ill or injured patients in adherence to established protocols and standards of care Accesses online medical command and communicates clinical findings verbally and/or in writing, providing a clear impression of the patient’s condition. Utilizes telemedicine technology to facilitate high-fidelity remote examination by a physician in adjunct to the paramedic’s assessment. Confirms and performs interventions and treatments based on physician orders. Administers medications with attention to safety and accuracy. Facilitates delivery of prescription medications from stock as ordered. Ensures that patients understand all instructions to remain safely home following treatment and receive appropriate follow-up care. Adheres to a high level of professionalism in documentation, including thorough notation of appropriate assessment, interventions, and other pertinent patient information on time.
  • Collects and promptly processes demographic and medical necessity information. Participates constructively in the peer-review-driven quality improvement program.
  • OPERATIONS Attends and participates in face-to-face case conferences, team meetings, and other work-related meetings. Reports for scheduled shifts on time and well-rested. Responds to all requests safely and efficiently, adhering to system standards, policies and procedures, and other established practices. Participates in projects and initiatives to continue the advancement of this growing team. Participates constructively in the peer-review-driven quality improvement program. Presents or contributes to complex case reviews by the interdisciplinary team summarizing clinical and social history, current medications, geriatric syndromes, healthcare resource utilization, and case management interventions. Maintains operational readiness by completing required equipment and medication checks and logs on an established schedule. Document and report member status, interventions, outcomes, and follow-up plans in a timely and accurate manner, using the electronic health record system and other tools. Coordinate and communicate with the UPMC Your Care interdisciplinary team, the supervising provider, and other healthcare professionals to ensure continuity and quality of care. Maintain and update clinical knowledge and skills through continuing education, training, and certification. Adhere to all applicable laws, regulations, policies, and procedures related to Medicare, home health, and paramedic practice. Demonstrate professionalism, compassion, and respect for members, families, and colleagues. Meets all deadlines for certifications, clinical competencies, or educational requirements.
  • SAFETY Safely operates a company vehicle, avoiding distractions while driving. Supports safe vehicle operation by coworkers, providing navigation and communication support during response. Ensures the safety of patients and others in and around the patient’s home. Utilizes appropriate channels to report safety concerns and uses tools available to enhance a safe work environment.? Maintains fitness for duty by adhering to all employee health requirements and required medical screenings. Reports and documents injuries, no matter how minor, to a supervisor in a timely manner.

Qualifications:

High School Diploma or Equivalent

Three years of clinical experience in prehospital or hospital care. 

 Must be eligible to receive medical command authorization by the Medical Director, have reliable transportation, and be willing to travel to any residence or venue of care within the defined service area. 

Must be able to successfully complete the prescribed orientation program, including classroom, clinical rotations, educational competencies, and on the job training.

Must have the ability to work productively and effectively within a complex environment, and handle multiple/changing priorities, and specialized equipment.

 Successful completion of a pre-employment physical exam that includes a fitness for duty physical exam, hearing evaluation, and be declared fit for duty by the Medical Director.

Licensure, Certifications, and Clearances:
Driver’s License Advanced Cardiac Life Support or equivalent Advanced Medical Life Support or equivalent Cardiopulmonary Resuscitation Pediatric Adv Life Support

PA Paramedic (required) Nationally Registered Paramedic (preferred) Advanced Cardiac Life Support (ACLS) or equivalent Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)? Driver’s License? Pediatric Advanced Life Support National Institute of Health Stroke Score (NIHSS) (required within 90 days of hire)

  • Advanced Cardiac Life Support (ACLS)
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Driver’s License
  • National Institute of Health Stroke Scale Certification
  • Paramedic
  • Pediatric Advanced Life Support (PALS)

UPMC is an Equal Opportunity Employer/Disability/Veteran

CAREER GROWTH

Grow Your Nursing Career

Spanning over 20 clinical specialties and more than 50 unique nursing roles, every nurse at UPMC can achieve and advance their goals with the My Nursing Career Ladder. Whether you’re looking to progress to an elevated role or continue your education, UPMC equips nurses with the resources, feedback, leadership, and benefits to help you succeed and achieve your career goals. Here’s how a few nurses have grown their careers through the years at UPMC:

Clyde C.

As a Professional Staff Nurse, Expert at UPMC Muncy, Clyde is a great example of someone who has taken advantage of UPMC’s My Nursing Career Ladder to grow his career while remaining in the same hospital location.

Clyde’s Career Journey:

⦁ 2017: Professional Staff Nurse – UPMC Muncy
⦁ 2021: Sr. Professional Staff Nurse – UPMC Muncy
⦁ 2022: Sr. Professional Staff Nurse II – UPMC Muncy
⦁ 2022-present: Professional Staff Nurse, Expert – UPMC Muncy

Male nurse stands in front of hospital, smiling at the camera.

Michelle B.

In her current role as a Professional Staff Nurse, Expert at UPMC Presbyterian, Michelle cares for patients with chronic and ongoing health issues as part of a Medical-Surgical unit. Michelle enjoys the daily change that Med-Surg nursing brings, and has found a career path that is interesting, meaningful, and full of opportunity.

Michelle’s Career Journey:

⦁ 2019: Staff Nurse – UPMC Presbyterian
⦁ 2020: Professional Staff Nurse – UPMC Presbyterian
⦁ 2021: Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2021: Sr. Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2022: Sr. Professional Staff Nurse II, BSN – UPMC Presbyterian
⦁ 2023: Professional Staff Nurse, BSN, Expert – UPMC Presbyterian

Michelle, a blonde nurse, smiles at the camera outside of a hospital setting.

Jouli H.

Born in Syria, Jouli H. had a childhood dream of becoming a nurse. After moving to the United States and initially pursuing a different career, Jouli decided to return to school when she turned 30, returning to the hope and dream she had as a little girl. After attending UPMC Mercy School of Nursing, Jouli has continued her UPMC career journey, even becoming a mother along the way.

Jouli’s Career Journey:

⦁ 2020: Staff Nurse – UPMC Mercy
⦁ 2020: Professional Staff Nurse – UPMC Mercy
⦁ 2021: Professional Staff Nurse, BSN – UPMC Mercy
⦁ 2022: Professional Staff Nurse, BSN, Casual – UPMC Mercy
⦁ 2023: Sr. Professional Staff Nurse, BSN, Casual – UPMC Mercy

Jouli wears blue scrubs in a hospital room, looks at camera with a soft smile on her face.

INSURANCE SERVICES DIVISION OF UPMC

Advance Your Future

A career with UPMC means more than just caring for patients – when you’re a part of UPMC Insurance Services Division, it means caring for more than four million insurance members, too. UPMC Insurance Services Division offers a full range of health insurance products and services to our network across the country, providing peace of mind, better health, and financial security to our members, along with limitless career opportunities and a rewarding mission to those on our team.

About UPMC Insurance Services Division

As an integrated health care provider-insurer, UPMC goes beyond patient care to provide insurance products and services to millions of members. Our team partners with UPMC and community network providers to deliver knowledge and expertise that provides the highest quality care at the most affordable price, supporting our members through service, communication, and more.

Fast Facts:

  • We provide insurance products and services to over more than four million members.
  • UPMC’s Insurance Services Division offers a full range of health insurance options including UPMC Health Plan, Workpartners, UPMC for Life, UPMC for You, UPMC for Kids, UPMC Community HealthChoices, and Community Care Behavioral Health.
  • UPMC Health Plan is among the nation’s fastest-growing health plans.

Opportunities on Our Team

We’ve got a job that’s just right for you! UPMC Insurance Services Division team offers a vast array of career paths and opportunities, from career areas like customer service, data analytics, and information technology and even patient care roles like social work, nursing, and care management.

Whether in non-clinical or patient-facing roles, our team impacts patients and members by providing quality experiences before, during, and after their care, building relationships in a unique and meaningful way.

Recognized for Excellence

Be a part of an award-winning team! UPMC Insurance Services Division has been recognized for outstanding care and service with awards that include:

  1. U.S. News and World Report named UPMC for Life a “Best Insurance Company for Medicare Advantage” in Pennsylvania for 2024.
  2. The Human Rights Campaign Foundation has named UPMC Health Plan an “Equality 100 Leader in LGBTQ+ Workplace Inclusion” for 2023–2024.
  3. UPMC for Life ranked #1 in Customer Satisfaction* among Medicare Advantage Plans in Pennsylvania by J.D. Power.
  4. The Ethisphere Institute named UPMC as one of the World’s Most Ethical Companies for the sixth consecutive year.

*Results are based on award-eligible plans in Pennsylvania by J.D. Power. For J.D. Power 2024 award information visit, jdpower.com/awards.

Jump-Start Your Career

Looking to launch a career with longevity and opportunity? With countless entry-level opportunities for recent graduates, along with tools and resources that empower you as you learn and grow, UPMC Insurance Services Division is the perfect place to get a career started.

Interested in taking your career to new heights? Our career paths and advancement opportunities will provide you with chances to achieve your goals at every step.

BENEFITS AND LIFE AT UPMC

Why Work Here

We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.

Work-Life Balance

Finding the ideal balance to manage the important elements in your life.

Development & Opportunities

Enhancing your career through continued learning opportunities and/or advancement.

Compensation

Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

Performance & Recognition

Rewarding performance that supports the goals and mission of UPMC.

Benefits

Providing assistance and security to meet the current and future needs of you and your family.

Work-Life Balance

Finding the ideal balance to manage the important elements in your life.

Development & Opportunities

Enhancing your career through continued learning opportunities and/or advancement.

Compensation

Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

Performance & Recognition

Rewarding performance that supports the goals and mission of UPMC.

Benefits

Providing assistance and security to meet the current and future needs of you and your family.

Benefits that Matter to You

We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Benefits that Matter to You

We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Benefits that Matter to You

We’re committed to providing our employees with benefits that meet their needs and support their well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Two weeks of paid parental leave
  • Family planning resources
  • Tuition assistance for dependents
  • Comprehensive health care for dependents
  • Emergency child and elder care options
  • Flexible work arrangements

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Two weeks of paid parental leave
  • Family planning resources
  • Tuition assistance for dependents
  • Comprehensive health care for dependents
  • Emergency child and elder care options
  • Flexible work arrangements

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Flexibility to choose the shifts and work arrangements work best for your lifestyle
  • Two weeks of paid parental leave
  • Family planning resources
  • Comprehensive health care for dependents
  • Emergency child and elder care options

A Culture That Cares

At UPMC, you can find a home among people who share your passions and care about who you are.

A Culture That Cares

At UPMC, you can find a home among people who share your passions and care about who you are.

A Culture That Cares

UPMC is a place where you can find a home, no matter your gender, race, sexual orientation, age, or culture, and where you can meet people who share your passions and care about you.

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Up to $6,000 of annual tuition assistance
  • Ongoing learning via LinkedIn Learning
  • Accelerated career pathways for growth
  • Robust instructor-led education and learning pathways

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Up to $6,000 of annual tuition assistance
  • Ongoing learning via LinkedIn Learning
  • Accelerated career pathways for growth
  • Robust instructor-led education and learning pathways

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Unlimited educational possibilities, including no-cost BSN and MSN programs
  • Robust career ladders for every nurse – no matter your specialty, location, or career stage
  • Up to $6,000 of annual tuition assistance
  • Ongoing learning opportunities

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

* Note: Benefits described may not be applicable to all staff.

Read More about Nursing at UPMC

Keshon, a younger male nurse, wears blue scrubs outside a hospital, looks at camera with a soft smile on his face.

Through tuition assistance and mentorship by coworkers, Keshon launched his nursing career in his hometown of McKeesport.

Jouli wears blue scrubs in a hospital room, looks at camera with a soft smile on her face.

Since growing up in Syria, Jouli H.’s story has been one that inspires all of us to remember how empowerment can truly change someone’s life.

Collage of four photos of medical-surgical nurses, all smiling.

We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!

Read More about UPMC Insurance Services Division

Collage of four photos of medical-surgical nurses, all smiling.

In UPMC Insurance Services Division, analysts work to understand, innovate, and improve the products and services UPMC provides.

Young man smiles at camera in a studio setting.

Eddie S. shares how his passion for football, fishing, and friendship shapes his life and his career with UPMC Health Plan.

Veteran outside hiking.

We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!

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Curious about the culture, roles, and people here at UPMC? The UPMC Careers blog is a great place to read more employee stories, get career tips, and learn about the passions and perspectives of folks who make up our UPMC team.

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