Supervisor, Clinical Care Coordination

UPMC McKeesport’s Addiction Medicine Unit is searching for a Supervisor of Clinical Care and Discharge Planning! 

Join our dedicated team on UPMC McKeesport’s Addiction Medicine Unit, where we provide compassionate care to individuals on their recovery journey.

We are seeking an experienced Supervisor to oversee the programmatic and regulatory aspects of our Addiction Medicine Unit. This role ensures high standards of care and smooth patient transitions from detoxification to recovery.

This role is eligible for a generous sign-on bonus! $10,000 will be paid to you in a one-lump sum within your first 90 days when you make a 2-year commitment to UPMC. 

Key Responsibilities:

• Lead and support the Clinical Care Coordination team
• Oversee discharge planning and ensure personalized care plans
• Collaborate with medical staff and external agencies
• Monitor patient outcomes and implement improvements
• Ensure regulatory compliance
• Manage the social services team with up to 10 direct reports
• Travel and educate staff at local/regional drug and alcohol facilities about our program and referral system

Qualifications and Preferences for this role: 

• Bachelor’s degree in nursing or Master’s Degree in Social Work or another Health and Human Services field
• At least 3 years of experience in discharge planning, care coordination or similar experience managing department operations
• Experience with inpatient drug and alcohol programming
• Knowledge of county and state drug and alcohol departments
• Strong leadership, communication, and organizational skills

Work Schedule:

• Daylight/evening shifts with an occasional weekend day
• Flexible hours, primarily Monday-Friday with a majority of the needs between 7 AM – 7 PM.

What We Offer:

• Competitive salary and benefits
• Professional growth opportunities
• Supportive work environment
• Impactful work in addiction recovery

Apply today to join our team of Life Changing Medicine! 

Responsibilities:

• Collaborates with the Director to ensure effective processes and systems are established and maintained to meet departmental goals.
• Oversees daily operations of the Discharge Planning staff under the direction of the Director. Ensures productivity standards are met.
• Utilizes expert leadership and critical thinking skills to efficiently coordinate and direct discharge planning expectations among all health care providers while maximizing use of resources. Takes a leadership role in the mentoring and monitoring of department staff. Participates in leadership development.
• Hires and terminates staff as necessary. Establishes and monitors performance and provides feedback and guidance to staff. Conducts annual performance evaluations.
• Functions as a resource person for the care management and denial management processes. Develops and implements processes for timely and accurate documentation of appropriate data relating to concurrent denials. Assures regulatory compliance in determining denial of service and/or providing notices of non-coverage.
• Ensure training programs address identified needs of department staff.
• Maintains a tracking system for overseeing and monitoring progress toward established goals and objectives of the discharge planning program.
• Collaborates with other UPMC departments to establish mechanisms to address issues related to discharge planning, tracks avoidable day/delay documentation, and reports trends/barriers to Director.
• Participates in the development of the Clinical Care Coordination and Discharge Planning department annual budget and plans for department needs under the direction of and in collaboration with the Director. Monitors actual expenses against budget and reports variances.