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Data Abstractor – At Home
Job ID: 6712146353
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: Corporate Quality
Department: Center Quality Imp-Innov
Location: Work From Home, US-
Union Position: No
Salary Range: $ 20.52-34.11 USD
UPMC Corporate Quality is hiring a Data Abstractor- At Home to join our team! This position will work Monday through Friday during daylight hours. The position is a fully remote opportunity.
Under the direction of the Senior Manager, Supervisor, and Data Validation Coordinator, the Data Abstractor – At Home will conduct a comprehensive and systematic review of patient medical records for the purpose of extracting key elements for use in quality data reporting as required by the Centers for Medicare & Medicaid Services (CMS), state and Federal agencies, and other Value-Based Care incentive programs. Timely and accurate data capture and submission is essential to avoid a negative financial impact on the organization.
The Data Abstractor will identify and communicate variances to the Data Validation Coordinator, Supervisor and/or Sr. Manager for timely resolution within the health system. Scope of the Data Abstractor – At Home: Manage the overall medical record data retrieval process by collecting numerous complex data elements. This is done specific to measure format, by manual abstraction of the electronic health record (EHR) and/or validation of accurate electronic data capture. This requires having knowledge of multiple specification manuals, using established definitions for each measure element, and applying noted inclusions/exclusions for each measure.
The data retrieval process also requires the Data Abstractor – At Home to ensure the integrity of the electronic data capture by validating the CMS electronic Clinical Quality Measures (eCQM) by identifying, tracking, reporting electronic data capture errors to begin technical resolution and to identify clinical documentation and/or workflow issues for improving clinical quality reported outcomes. The role translates clinical documentation into information that is used for actionable improvement, to recognize and identify variances between system applications, and to evaluate potential causes of clinical documentation variation. This position works collaboratively to support plans for clinical care improvement.
Do you have prior experience with abstracting and possess skills in anatomy along with physiology? If so, this could be the next step in your career. Apply today!
Responsibilities:
- Responsible for collection, review, and validation of patient level data, including but not limited to, national clinical quality initiatives such as the CMS programs for Inpatient (IP) Quality Reporting (IQR) that includes electronic Clinical Quality Measures (eCQMs), Outpatient (OP) Quality Reporting (OQR), Inpatient Psychiatric Facility Quality Reporting (IPFQR), all of which are required to financially maintain the CMS Annual Payment Update (APU), also known as the Market Basket Update, for UPMC hospitals.
- Responsible for required data capture for the Joint Commission Accreditation and Certification programs, in addition to the American Heart Association (AHA)-Get with the Guidelines (GWTG)-Stroke programs.
- Demonstrates a service-oriented approach by conveying courtesy, respect, enthusiasm, and a positive attitude for work responsibilities? Shows initiative and offers assistance to all department customers and UPMC Health System personnel in the completion of the department’s goals.
- Patient care issues and inter-departmental services are the priority of this position while protecting confidentiality of all patients related information.
- Responsible for Technical, Measure Specifications, and Clinical Knowledge
- Maintains a strong knowledge base of the CMS Quality Measure Specifications with each new version through continuous maintenance of the glossary, webinars, and continuous education for Inpatient, Outpatient & Electronic data collection.
- Maintains a strong knowledge of the current AHA/GWTG Stroke Specifications for Primary/Comprehensive/Acute Stroke Ready Stroke Center facilities.
- Able to use Excel and Spreadsheets to filter/sort data for trending and analysis use
- Able to review and interpret work lists daily
- Independently able to think through and combine technical and clinical documentation requirements
- ? Participates in ongoing assessment of electronic data sources? Able to identify and report EHR changes to Coordinator for team learning and knowledge? Evaluates data abstraction software performance, relating to accurate data capture, to detect potential system issues? Able to perform mathematical calculations as required in specifications? Able to read and interpret CMS Specification Manuals and workflow processes, in addition to other necessary manuals and workflows
- ? Needs to consistently keep up with multiple IP, OP, Stroke, eCQM, other specification manuals with bi-annual/annual revisions and maintain 95% accuracy ? IP & OP Abstraction: Reviews clinical documentation and extracts the key data elements as defined in the CMS Specifications ? eCQM Abstraction: Reviews electronic documentation and electronic fields defined by the CMS electronic Clinical Quality Measure Specifications
- ? Understands and follows complex workflow processes for accurate data capture in the UPMC EHR/Electronic Health Record? Accuracy of the required submitted data is directly related to CMS program revenue and full APU; CMS CDAC/Clinical Data Abstraction Center Audits are done quarterly to validate accuracy? AHA/GWTG Stroke Certification manual with three layers: ASR/Acute Stroke Ready, PSC/Primary Stroke Center, CSTK/Comprehensive Stroke
- ? Reviews clinical documentation and extracts key data elements according to the AHA/GWTG Specifications to maintain certification for Comprehensive, Primary, and Acute Stroke Ready Stroke Centers? As required by The Joint Commission, maintains an 80% (95% UPMC Team goal) Stroke accuracy rate for internal bi-annual validation audits through applied abstraction skills within the AHA/GWTG Stroke Registry? Accuracy of AHA/GWTG Stroke Abstraction links directly to each UPMC Stroke hospital and their Award of Gold/Bronze/Silver for excellence in patient care and clinical standards (AHA and Joint Commission)
- ? Expert (or can progress to expert) in EHR documentation location for accurate and most appropriate clinical data capture? Understands clinical terminology to accurately apply to date capture? Able to communicate with UPMC Cerner IT/Information Technology regarding clinical data reports? Analyzes and monitors the electronic medical record and identifies the required medical and/or surgical documentation through various electronic systems: MARS, Medipac, billing system, Cerner, HPF, etc., as applicable
- ? Recognizes and reports discrepancies found in the medical record to alert upstream clinical users as appropriate (Data Validation Coordinators, Supervisor, Sr. Manager, Quality Team(s), and Stroke Team(s)? Attends UPMC Departmental and System meetings, training/educational webinars as required. ? Reviews, edits, completes PHC4 Error Report as per their Director, Sr. Manager, Supervisor, or Data Validation Coordinator.
- ? Adheres to department productivity standards. Communicates any barriers affecting expected standards and works collaboratively with management team to meet department abstraction goals. Maintains and submits weekly a Daily Productivity Log of activities to the Coordinator/Manager/Supervisor. ? Adapts to changes in the work environment and process change, as necessary, and prioritizes work with the assistance of the Data Validation Coordinator, Supervisor, Sr. Manager or Director.
- ? Participates in training and orientation of new employees regarding the electronic record, clinical documentation, abstraction guidelines, and validation processes. ? Balance team and individual responsibilities while contributing to building a positive team spirit. ? Performs in accordance with system-wide competencies/behaviors. ? Performs other duties as assigned.
Qualifications:
Required:
- A high school graduate with a minimum of one to two years of clinical or quality measure abstracting experience OR CMS, AHA, and TJC abstracting experience between 2015 to present calendar year OR completion of a certified nurse assistant certificate program.
- A strong knowledge in anatomy, physiology, pharmacology, and medical terminology is required.
- Good written and oral communication and organizational skills is required.
- Must possess high degree of concentration to accurately apply measure specifications to abstract data from patient records.
- Must be detail oriented to assure accuracy of abstracted data and be able to identify issues within the systems used for abstracting.
- Must demonstrate ability to work under pressure in a positive team-oriented manner with diplomacy and tact.
- Computer skills of Microsoft Office applications and Internet use are required.
Preferred:
- Cerner or similar clinical e-record system.
- Knowledge of CMS IQR, OQR, IPFQR quality measure reporting program abstraction; AHA/GWG Stroke abstraction, and CMS eCQM program preferred.
- A graduate of an approved accredited Registered Health Information Technician Program (RHIT or eligible) is preferred but not required.
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
CAREER GROWTH
Grow Your Nursing Career
Spanning over 20 clinical specialties and more than 50 unique nursing roles, every nurse at UPMC can achieve and advance their goals with the My Nursing Career Ladder. Whether you’re looking to progress to an elevated role or continue your education, UPMC equips nurses with the resources, feedback, leadership, and benefits to help you succeed and achieve your career goals. Here’s how a few nurses have grown their careers through the years at UPMC:
Clyde C.
As a Professional Staff Nurse, Expert at UPMC Muncy, Clyde is a great example of someone who has taken advantage of UPMC’s My Nursing Career Ladder to grow his career while remaining in the same hospital location.
Clyde’s Career Journey:
⦁ 2017: Professional Staff Nurse – UPMC Muncy
⦁ 2021: Sr. Professional Staff Nurse – UPMC Muncy
⦁ 2022: Sr. Professional Staff Nurse II – UPMC Muncy
⦁ 2022-present: Professional Staff Nurse, Expert – UPMC Muncy
Michelle B.
In her current role as a Professional Staff Nurse, Expert at UPMC Presbyterian, Michelle cares for patients with chronic and ongoing health issues as part of a Medical-Surgical unit. Michelle enjoys the daily change that Med-Surg nursing brings, and has found a career path that is interesting, meaningful, and full of opportunity.
Michelle’s Career Journey:
⦁ 2019: Staff Nurse – UPMC Presbyterian
⦁ 2020: Professional Staff Nurse – UPMC Presbyterian
⦁ 2021: Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2021: Sr. Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2022: Sr. Professional Staff Nurse II, BSN – UPMC Presbyterian
⦁ 2023: Professional Staff Nurse, BSN, Expert – UPMC Presbyterian
Born in Syria, Jouli H. had a childhood dream of becoming a nurse. After moving to the United States and initially pursuing a different career, Jouli decided to return to school when she turned 30, returning to the hope and dream she had as a little girl. After attending UPMC Mercy School of Nursing, Jouli has continued her UPMC career journey, even becoming a mother along the way.
Jouli’s Career Journey:
⦁ 2020: Staff Nurse – UPMC Mercy
⦁ 2020: Professional Staff Nurse – UPMC Mercy
⦁ 2021: Professional Staff Nurse, BSN – UPMC Mercy
⦁ 2022: Professional Staff Nurse, BSN, Casual – UPMC Mercy
⦁ 2023: Sr. Professional Staff Nurse, BSN, Casual – UPMC Mercy
INSURANCE SERVICES DIVISION OF UPMC
Advance Your Future
A career with UPMC means more than just caring for patients – when you’re a part of UPMC Insurance Services Division, it means caring for more than four million insurance members, too. UPMC Insurance Services Division offers a full range of health insurance products and services to our network across the country, providing peace of mind, better health, and financial security to our members, along with limitless career opportunities and a rewarding mission to those on our team.
About UPMC Insurance Services Division
As an integrated health care provider-insurer, UPMC goes beyond patient care to provide insurance products and services to millions of members. Our team partners with UPMC and community network providers to deliver knowledge and expertise that provides the highest quality care at the most affordable price, supporting our members through service, communication, and more.
Fast Facts:
- We provide insurance products and services to over more than four million members.
- UPMC’s Insurance Services Division offers a full range of health insurance options including UPMC Health Plan, Workpartners, UPMC for Life, UPMC for You, UPMC for Kids, UPMC Community HealthChoices, and Community Care Behavioral Health.
- UPMC Health Plan is among the nation’s fastest-growing health plans.
Opportunities on Our Team
We’ve got a job that’s just right for you! UPMC Insurance Services Division team offers a vast array of career paths and opportunities, from career areas like customer service, data analytics, and information technology and even patient care roles like social work, nursing, and care management.
Whether in non-clinical or patient-facing roles, our team impacts patients and members by providing quality experiences before, during, and after their care, building relationships in a unique and meaningful way.
Recognized for Excellence
Be a part of an award-winning team! UPMC Insurance Services Division has been recognized for outstanding care and service with awards that include:
- U.S. News and World Report named UPMC for Life a “Best Insurance Company for Medicare Advantage” in Pennsylvania for 2024.
- The Human Rights Campaign Foundation has named UPMC Health Plan an “Equality 100 Leader in LGBTQ+ Workplace Inclusion” for 2023–2024.
- UPMC for Life ranked #1 in Customer Satisfaction* among Medicare Advantage Plans in Pennsylvania by J.D. Power.
- The Ethisphere Institute named UPMC as one of the World’s Most Ethical Companies for the sixth consecutive year.
*Results are based on award-eligible plans in Pennsylvania by J.D. Power. For J.D. Power 2024 award information visit, jdpower.com/awards.
Jump-Start Your Career
Looking to launch a career with longevity and opportunity? With countless entry-level opportunities for recent graduates, along with tools and resources that empower you as you learn and grow, UPMC Insurance Services Division is the perfect place to get a career started.
Interested in taking your career to new heights? Our career paths and advancement opportunities will provide you with chances to achieve your goals at every step.
BENEFITS AND LIFE AT UPMC
We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.
Work-Life Balance
Finding the ideal balance to manage the important elements in your life.
Development & Opportunities
Enhancing your career through continued learning opportunities and/or advancement.
Compensation
Receiving competitive pay for the work that you do – base pay, merit, and premium pay.
Performance & Recognition
Rewarding performance that supports the goals and mission of UPMC.
Benefits
Providing assistance and security to meet the current and future needs of you and your family.
Work-Life Balance
Finding the ideal balance to manage the important elements in your life.
Development & Opportunities
Enhancing your career through continued learning opportunities and/or advancement.
Compensation
Receiving competitive pay for the work that you do – base pay, merit, and premium pay.
Performance & Recognition
Rewarding performance that supports the goals and mission of UPMC.
Benefits
Providing assistance and security to meet the current and future needs of you and your family.
Benefits that Matter to You
We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Benefits that Matter to You
We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Benefits that Matter to You
We’re committed to providing our employees with benefits that meet their needs and support their well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Two weeks of paid parental leave
- Family planning resources
- Tuition assistance for dependents
- Comprehensive health care for dependents
- Emergency child and elder care options
- Flexible work arrangements
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Two weeks of paid parental leave
- Family planning resources
- Tuition assistance for dependents
- Comprehensive health care for dependents
- Emergency child and elder care options
- Flexible work arrangements
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Flexibility to choose the shifts and work arrangements work best for your lifestyle
- Two weeks of paid parental leave
- Family planning resources
- Comprehensive health care for dependents
- Emergency child and elder care options
A Culture That Cares
At UPMC, you can find a home among people who share your passions and care about who you are.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for engagement & inclusion
- Programs for veteran engagement
A Culture That Cares
At UPMC, you can find a home among people who share your passions and care about who you are.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for engagement & inclusion
- Programs for veteran engagement
A Culture That Cares
UPMC is a place where you can find a home, no matter your gender, race, sexual orientation, age, or culture, and where you can meet people who share your passions and care about you.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for Engagement & Inclusion
- Programs for Veteran Engagement
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Up to $6,000 of annual tuition assistance
- Ongoing learning via LinkedIn Learning
- Accelerated career pathways for growth
- Robust instructor-led education and learning pathways
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Up to $6,000 of annual tuition assistance
- Ongoing learning via LinkedIn Learning
- Accelerated career pathways for growth
- Robust instructor-led education and learning pathways
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Unlimited educational possibilities, including no-cost BSN and MSN programs
- Robust career ladders for every nurse – no matter your specialty, location, or career stage
- Up to $6,000 of annual tuition assistance
- Ongoing learning opportunities
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- Dozens of career ladders to climb
- International locations
- State-of-the-art technology
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- Dozens of career ladders to climb
- International locations
- State-of-the-art technology
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- International locations
- State of-the-art technology
Read More about Nursing at UPMC
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Since growing up in Syria, Jouli H.’s story has been one that inspires all of us to remember how empowerment can truly change someone’s life.
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Read More about UPMC Insurance Services Division
In UPMC Insurance Services Division, analysts work to understand, innovate, and improve the products and services UPMC provides.
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