Surgical Services Medical Secretary 

Be the heartbeat behind a high-performing surgical team.

Why This Role Stands Out

If you thrive in a fast-paced environment, love staying organized, and enjoy supporting both physicians and patients behind the scenes, this is your opportunity to make a real impact. In this role, you’ll serve as the central hub for surgical scheduling, communication, and office operations—helping ensure each day runs smoothly from start to finish.

Schedule & Work-Life Balance

• Monday–Friday | 8:00 AM – 4:30 PM
• No call. No holidays.
• Occasional Sunday coverage to support team vacations and time off

Your Impact

You’ll play a critical role in supporting surgical services by:

• Scheduling all surgical cases for Presbyterian (PUH) and Montefiore (MUH)
• Coordinating procedures across auxiliary, non-anesthesia departments
• Ensuring seamless communication between physicians, OR teams, and support departments

What You’ll Do

Surgical Scheduling & Coordination

• Maintain and manage the operative schedule with accuracy and efficiency
• Communicate all OR schedule updates to physicians, departments, and leadership
• Confirm surgeon schedules, case times, and departmental availability

Administrative & Office Support

• Provide high-level secretarial support to physicians and key personnel
• Manage appointments, files, and documentation with precision
• Utilize scheduling systems, word processing, and office equipment effectively

Billing & Financial Accuracy

• Enter and reconcile patient charges accurately
• Review daily revenue reports for completeness
• Prepare and distribute monthly statistics

Documentation & Reporting

• Maintain organized and accessible records and procedural documentation
• Compile and share reports and data as requested
• Communicate challenges and solutions proactively

Customer Service & Communication

• Deliver exceptional service to patients, physicians, and team members
• Answer calls professionally, document messages accurately, and route inquiries appropriately
• Maintain strict confidentiality and uphold service excellence standards

Teamwork & Leadership

• Collaborate across multidisciplinary teams
• Step in to support operations in the absence of team members
• Maintain strong communication and assist coworkers as needed

What You Bring

• Strong organizational and time management skills
• Exceptional attention to detail and accuracy
• Professional, patient-focused communication style
• Ability to prioritize and multitask in a fast-paced environment
• Proficiency with scheduling systems, office technology, and documentation

What Success Looks Like

• Smooth, efficient surgical scheduling operations
• Accurate billing and reporting
• Positive experiences for physicians, patients, and team members
• A well-organized office environment that keeps everything running seamlessly

Why Join Us?

You’ll be part of a collaborative, mission-driven team where your work directly supports patient care and surgical excellence. Your ability to keep operations running behind the scenes makes a meaningful difference every day.