Mental Health Services Coordinator

UPMC Child Advocacy Center of Central PA

Are you passionate about supporting children and families during some of the most difficult moments in their lives? UPMC Child Advocacy Center of Central PA is seeking a compassionate, adaptable, and mission-driven Mental Health Services Coordinator to join our dedicated team. In this role, you will provide advocacy, resource coordination, and trauma-informed support to children and families when there are concerns of child abuse. This is meaningful work where every day presents an opportunity to make a lasting impact. 

Location

Home Office: UPMC Child Advocacy Center of Central PA
2645 N. Third Street
Harrisburg, PA 17110

This position will also provide coverage at our satellite locations:

• 100 E. Queen Street, Jonestown, PA
• 49 Brookwood Ave, Carlisle, PA

The position will primarily be based in Harrisburg four days per week, with one day per week providing satellite coverage.

Schedule

• Full-time, 40 hours per week
• Monday through Friday daytime office hours
• Standard schedule: 8:00 a.m. to 4:30 p.m.
• Occasional after-hours support for urgent appointments, approximately eight times per year
• Future opportunities to assist with support group coverage as program needs evolve

What You’ll Do

As a Mental Health Services Coordinator, you will serve as an essential member of the multidisciplinary Child Advocacy Center team. Responsibilities include:

• Provide advocacy and resource coordination services to children and families when concerns of child abuse are identified.
• Obtain social and mental health histories from children and caregivers.
• Conduct trauma assessments with children and caretakers to identify signs and symptoms of post-traumatic stress.
• Connect families with appropriate community and mental health resources, including trauma-focused treatment services.
• Collaborate closely with forensic interviewers, medical providers, therapists, and other Child Advocacy Center team members.
• Support families throughout the Child Advocacy Center process with compassion and professionalism.
• Meet families where they are and deliver individualized, trauma-informed care based on their unique needs and circumstances.
• Maintain accurate documentation and facilitate appropriate referrals and follow-up services.

Ideal Candidate

The successful candidate will demonstrate:

• Experience working with children and families in crisis or those who have experienced trauma.
• Strong communication, advocacy, and relationship-building skills.
• Ability to remain calm, flexible, and adaptable in a fast-paced, crisis-driven environment.
• Commitment to providing compassionate, family-centered care.
• Strong critical thinking and problem-solving abilities.
• Experience working within the child welfare system or as part of a multidisciplinary team is preferred.

Please submit a cover letter along with your resume for consideration.

Why Join UPMC Child Advocacy Center?

• Meaningful, mission-driven work that prioritizes the needs of children and families.
• Supportive and collaborative team culture.
• Flexible leadership that values work-life balance.
• Extensive opportunities for ongoing training, professional development, and growth.
• Opportunity to make a direct and lasting impact in the lives of vulnerable children and their families.

  Responsibilities: