Systemwide Privacy Officer
Purpose:
UPMC is looking for an experienced privacy leader to guide and advance our system-wide privacy strategy. The Systemwide Privacy Officer is responsible for the privacy program, including governance, regulatory compliance, data use, and protection of individual rights. The incumbent is responsible for developing, implementing and overseeing the organization’s clinical privacy strategy. The role ensures compliance with the Privacy laws, drives data protection governance, manages risks and builds a culture around the responsible use and protection of data. Functional areas and disciplines of responsibility include: UPMC system-wide information privacy, special projects and accountabilities requested by the CCO.
If you’re looking to bring your privacy expertise, strategic thinking, and leadership to a role with system-wide impact, we encourage you to apply and help shape the future of privacy across our organization!
Responsibilities:
- Define and execute a comprehensive clinical privacy program aligned with business goals, regulatory requirements, and industry best practices.
- Provide guidance and assist in the identification, implementation and maintenance of organization information privacy policies and procedures in coordination with organization management to comply with the Health Insurance Accountability Act of 1996, and other federal, and state privacy laws.
- Co-chair or participate in, providing leadership on privacy, regulatory, and responsible-data-use matters.
- Lead privacy risk assessments. Oversee initial and periodic information privacy risk assessments and assist in compliance monitoring activities in coordination with the entity’s other compliance functions.
- Work with the Office of Ethics and Compliance, and legal counsel to ensure the organization has and maintains appropriate privacy and confidentiality consent, authorization forms, and information notices and materials reflecting current organization and legal practices and requirements.
- Develop and deliver privacy training and awareness programs in support of UPMC’s clinical operation. Oversee and ensure delivery of initial and privacy training and orientation to all employees, volunteers, medical and professional staff, contractors, alliances, business associates, and other appropriate third parties.
- Participate in the development, implementation, and ongoing compliance monitoring of all trading partner and business associate agreements, to ensure all privacy concerns, requirements, and responsibilities are addressed.
- Define privacy requirements governing appropriate privacy related access to protected health information, in coordination with management, operations, Information Security, and Information Technology. Technical access controls, system administration, and security monitoring remain the responsibility of Information Security and Information Technology.
- Work cooperatively with the HIM Directors and other applicable organization units in overseeing patient rights to inspect, amend, and restrict access to protected health information when appropriate.
- Oversee the development and adherence to a process for receiving, documenting, tracking, investigating, and taking action on all complaints concerning the organization’s privacy policies and procedures in coordination and collaboration with other similar functions and, when necessary, legal counsel.
- Ensure compliance with privacy practices and consistent application of sanctions for failure to comply with privacy policies for all individuals in the organization’s workforce, extended workforce, and for all business associates, in cooperation with Human Resources, administration, and legal counsel as applicable.
- Initiate, facilitate, and promote activities to foster information privacy awareness within the organization and related entities.
- Serve as a liaison to the University of Pittsburgh IRB and as the privacy liaison for users of clinical and administrative systems, limited to questions involving permissible use, disclosure, individual rights, and other privacy requirements.
- Work with all organization personnel involved with any aspect of release of protected health information, to ensure full coordination and cooperations under the organization’s policies and procedures and legal requirements.
- Maintain current knowledge of applicable federal and state privacy laws and accreditation standards.
- Serve as the information privacy consultant to the organization for all departments and appropriate entities.
- Partner with Security, Legal, IT and HR to embed privacy by-design into systems and processes.
- Serve as the primary point of contact for regulators, auditors, and external partners. Coordinate with UPMC staff and external agencies in any privacy-related compliance reviews or investigations.
- Work with UPMC administration to represent the organization’s information privacy interests with external parties (state or local government bodies) who undertake to adopt or amend privacy legislation, regulation, or standard.
- Perform such tasks and assume such accountabilities as requested by the Chief Compliance Officer.
- Prepare status reports for the Chief Compliance Officer as requested. Attend individual and group staff meetings as requested.
- Coordinate all Privacy-related audit related activities including defining Privacy audit requirements and overseeing privacy compliance audits, in collaboration with the Vice President, Billing, Monitoring and Risk Assessment.
- Review, analyze, and negotiate privacy- on Privacy related contract terms concerning, data use, disclosure, individual rights, and regulatory obligations related to Privacy in connection with information technology purchases, service agreements, joint ventures, and new business initiatives. Information Security is responsible for cybersecurity requirements and technical security assessments.
- Address and resolve questions as they arise on a day-to-day basis in the hospital and other UPMC entities as requested, including regular and extensive telephone and face-to-face consultations which often require research and analysis under exigent circumstances.
- Develop and report enterprise privacy metrics, trends, and key risk indicators to executive leadership and the Audit and Compliance Committee of the UPMC Board of Directors.
- Participate on ERM steering committee – Integrate privacy risks into the ERM framework and reporting structure. Define privacy requirements for data inventories and data-flow mapping within the Health Services Division and collaborate with the CISO, Information Technology, Data Governance, and business owners. Technical asset inventories and system-security documentation remain the responsibility of Information Security and Information Technology.
- Collaborate with the CISO on issues related to for the HSD Division Establish privacy governance requirements for the collection, use, retention, disclosure, and destruction of data.
- Partner with Information Security, Information Technology, Records Management, Legal, and business owners on implementation of technical and operational controls.)
- Lead the privacy and regulatory components of incident response, including breach determination, notification strategy, regulatory interaction, documentation, and privacy remediation.
- Partner with the CISO and other stakeholders on technical investigation, containment, forensics, recovery, and technical root-cause analysis.
- Provide oversight of privacy risks related to AI, advanced analytics, and secondary use of data.
- Lead enterprise culture initiatives that reinforce accountability for responsible data use.
Qualifications:
- Bachelor’s degree in healthcare administration, privacy, compliance, law, health information management, business, in a Healthcare, Privacy or a Compliance related field, with a minimum of 8 years of progressively responsible experience in healthcare privacy, compliance, data governance, or related area.
- Minimum of five years of management experience.
- Broad-based understanding of health privacy laws, regulations, and information security concepts. required. Strong communication, interpersonal, and problem-solving skills.
- Ability to influence senior stakeholders and translate complex privacy concepts into business-friendly language.
- Additional relevant graduate degree(s) (e.g. Juris Doctor, M.B.A., Master’s or PhD) and experience with Compliance and/or Privacy Law and related topics, highly preferred.
- Working knowledge of information systems and cybersecurity concepts sufficient to identify privacy implications and collaborate effectively with the CISO and Information Technology is preferred; responsibility for cybersecurity architecture, engineering, operations, and technical controls is not included in this role.
- A broad-based understanding of computers, software, and technology in a complex heterogeneous computing environment, preferred.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
CAREER GROWTH
Grow Your Nursing Career
Spanning over 20 clinical specialties and more than 50 unique nursing roles, every nurse at UPMC can achieve and advance their goals with the My Nursing Career Ladder. Whether you’re looking to progress to an elevated role or continue your education, UPMC equips nurses with the resources, feedback, leadership, and benefits to help you succeed and achieve your career goals. Here’s how a few nurses have grown their careers through the years at UPMC:
Clyde C.
As a Professional Staff Nurse, Expert at UPMC Muncy, Clyde is a great example of someone who has taken advantage of UPMC’s My Nursing Career Ladder to grow his career while remaining in the same hospital location.
Clyde’s Career Journey:
⦁ 2017: Professional Staff Nurse – UPMC Muncy
⦁ 2021: Sr. Professional Staff Nurse – UPMC Muncy
⦁ 2022: Sr. Professional Staff Nurse II – UPMC Muncy
⦁ 2022-present: Professional Staff Nurse, Expert – UPMC Muncy

Michelle B.
In her current role as a Professional Staff Nurse, Expert at UPMC Presbyterian, Michelle cares for patients with chronic and ongoing health issues as part of a Medical-Surgical unit. Michelle enjoys the daily change that Med-Surg nursing brings, and has found a career path that is interesting, meaningful, and full of opportunity.
Michelle’s Career Journey:
⦁ 2019: Staff Nurse – UPMC Presbyterian
⦁ 2020: Professional Staff Nurse – UPMC Presbyterian
⦁ 2021: Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2021: Sr. Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2022: Sr. Professional Staff Nurse II, BSN – UPMC Presbyterian
⦁ 2023: Professional Staff Nurse, BSN, Expert – UPMC Presbyterian

INSURANCE SERVICES DIVISION OF UPMC
Advance Your Future
A career with UPMC means more than just caring for patients – when you’re a part of UPMC Insurance Services Division, it means caring for more than four million insurance members, too. UPMC Insurance Services Division offers a full range of health insurance products and services to our network across the country, providing peace of mind, better health, and financial security to our members, along with limitless career opportunities and a rewarding mission to those on our team.
About UPMC Insurance Services Division
As an integrated health care provider-insurer, UPMC goes beyond patient care to provide insurance products and services to millions of members. Our team partners with UPMC and community network providers to deliver knowledge and expertise that provides the highest quality care at the most affordable price, supporting our members through service, communication, and more.
Fast Facts:
- We provide insurance products and services to over more than four million members.
- UPMC’s Insurance Services Division offers a full range of health insurance options including UPMC Health Plan, Workpartners, UPMC for Life, UPMC for You, UPMC for Kids, UPMC Community HealthChoices, and Community Care Behavioral Health.
- UPMC Health Plan is among the nation’s fastest-growing health plans.
Opportunities on Our Team
We’ve got a job that’s just right for you! UPMC Insurance Services Division team offers a vast array of career paths and opportunities, from career areas like customer service, data analytics, and information technology and even patient care roles like social work, nursing, and care management.
Whether in non-clinical or patient-facing roles, our team impacts patients and members by providing quality experiences before, during, and after their care, building relationships in a unique and meaningful way.
Recognized for Excellence
Be a part of an award-winning team! UPMC Insurance Services Division has been recognized for outstanding care and service with awards that include:
- U.S. News and World Report named UPMC for Life a “Best Insurance Company for Medicare Advantage” in Pennsylvania for 2024.
- The Human Rights Campaign Foundation has named UPMC Health Plan an “Equality 100 Leader in LGBTQ+ Workplace Inclusion” for 2023–2024.
- UPMC for Life ranked #1 in Customer Satisfaction* among Medicare Advantage Plans in Pennsylvania by J.D. Power.
- The Ethisphere Institute named UPMC as one of the World’s Most Ethical Companies for the sixth consecutive year.
*Results are based on award-eligible plans in Pennsylvania by J.D. Power. For J.D. Power 2024 award information visit, jdpower.com/awards.
Jump-Start Your Career
Looking to launch a career with longevity and opportunity? With countless entry-level opportunities for recent graduates, along with tools and resources that empower you as you learn and grow, UPMC Insurance Services Division is the perfect place to get a career started.
Interested in taking your career to new heights? Our career paths and advancement opportunities will provide you with chances to achieve your goals at every step.
BENEFITS AND LIFE AT UPMC
We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.
Work-Life Balance
Finding the ideal balance to manage the important elements in your life.
Development & Opportunities
Enhancing your career through continued learning opportunities and/or advancement.
Compensation
Receiving competitive pay for the work that you do – base pay, merit, and premium pay.
Performance & Recognition
Rewarding performance that supports the goals and mission of UPMC.
Benefits
Providing assistance and security to meet the current and future needs of you and your family.
Work-Life Balance
Finding the ideal balance to manage the important elements in your life.
Development & Opportunities
Enhancing your career through continued learning opportunities and/or advancement.
Compensation
Receiving competitive pay for the work that you do – base pay, merit, and premium pay.
Performance & Recognition
Rewarding performance that supports the goals and mission of UPMC.
Benefits
Providing assistance and security to meet the current and future needs of you and your family.
Benefits that Matter to You
We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Benefits that Matter to You
We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Benefits that Matter to You
We’re committed to providing our employees with benefits that meet their needs and support their well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Two weeks of paid parental leave
- Family planning resources
- Tuition assistance for dependents
- Comprehensive health care for dependents
- Emergency child and elder care options
- Flexible work arrangements
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Two weeks of paid parental leave
- Family planning resources
- Tuition assistance for dependents
- Comprehensive health care for dependents
- Emergency child and elder care options
- Flexible work arrangements
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Flexibility to choose the shifts and work arrangements that work best for your lifestyle
- Two weeks of paid parental leave
- Family planning resources
- Comprehensive health care for dependents
- Emergency child and elder care options
A Culture That Cares
At UPMC, you can find a home among people who share your passions and care about who you are.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for Workplace Culture and Engagement
- Programs for veteran engagement
A Culture That Cares
At UPMC, you can find a home among people who share your passions and care about who you are.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for Workplace Culture and Engagement
- Programs for veteran engagement
A Culture That Cares
UPMC is a place where you can find a home, no matter your gender, race, sexual orientation, age, or culture, and where you can meet people who share your passions and care about you.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for Workplace Culture and Engagement
- Programs for Veteran Engagement
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Up to $6,000 of annual tuition assistance
- Ongoing learning via LinkedIn Learning
- Accelerated career pathways for growth
- Robust instructor-led education and learning pathways
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Up to $6,000 of annual tuition assistance
- Ongoing learning via LinkedIn Learning
- Accelerated career pathways for growth
- Robust instructor-led education and learning pathways
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Unlimited educational possibilities, including no-cost BSN and MSN programs
- Robust career ladders for every nurse – no matter your specialty, location, or career stage
- Up to $6,000 of annual tuition assistance
- Ongoing learning opportunities
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- Dozens of career ladders to climb
- International locations
- State-of-the-art technology
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- Dozens of career ladders to climb
- International locations
- State-of-the-art technology
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- International locations
- State of-the-art technology
Read More about Nursing at UPMC

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Read More about UPMC Insurance Services Division
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